Thenorthfane Terms of Use

These Terms of Use (“Terms”) govern your access to and use of Thenorthfane’s official website (thenorthfane.com, the “Website”), including all content, features, and services offered on or through the Website (e.g., product browsing, account creation, order placement, blog access). By accessing or using the Website, you (“User,” “You”) acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and Shipping Policy (all incorporated herein by reference). If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility to Use the Website

1.1 Age Requirement: You must be at least 13 years of age to access or use the Website. If you are between 13 and 17 years of age, you may use the Website only with the prior written consent of a parent or legal guardian, who shall be responsible for your compliance with these Terms.

1.2 Legal Capacity: By using the Website, you represent and warrant that you have the legal capacity to enter into a binding agreement (i.e., you are of the age of majority in your jurisdiction, or you have parental/guardian consent if applicable).

1.3 Prohibited Users: We reserve the right to restrict or terminate access to the Website for any User who has violated these Terms in the past, or who we reasonably believe may pose a risk to the Website, our business, or other Users.

2. Account Creation & Management

2.1 Account Registration: To access certain features of the Website (e.g., order tracking, saved payment methods, wishlists), you may need to create a user account. When registering, you must provide accurate, current, and complete information (e.g., name, email address, password) and update this information as needed to keep it accurate.

2.2 Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities conducted under your account. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Account Termination: We may suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms (e.g., fraudulent activity, misuse of the Website). You may also delete your account at any time by contacting our customer service team.

3. Permitted Uses of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. Permitted uses include:

4. Prohibited Uses of the Website

You agree not to engage in any of the following prohibited activities when using the Website:

5. Intellectual Property Rights

5.1 Thenorthfane’s Intellectual Property: All trademarks, logos, service marks, and trade names displayed on the Website (e.g., “Thenorthfane”) are the property of Thenorthfane. All product images, descriptions, blog content, and other original materials on the Website are protected by copyright law. You may not use any of these intellectual property rights without our express written consent.

5.2 User-Generated Content (UGC): If you submit UGC to the Website (e.g., trail stories, photos, reviews) through comments, social media integrations, or other features, you grant Thenorthfane a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display this UGC for promotional, marketing, or educational purposes (e.g., featuring your trail photo on our blog). You represent and warrant that you own the UGC or have the right to grant this license, and that the UGC does not violate any third-party rights (e.g., privacy, copyright).

6. Website Content & Availability

6.1 Content Accuracy: We strive to provide accurate, up-to-date content on the Website (e.g., product details, pricing, availability). However, we do not warrant that the Website’s content is error-free, complete, or current. We reserve the right to correct any errors or omissions (e.g., pricing mistakes) and to update content at any time without prior notice.

6.2 Website Availability: We make reasonable efforts to ensure the Website is accessible 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control (e.g., server outages). We shall not be liable for any loss or damage arising from the Website’s unavailability.

7. Third-Party Links & Services

The Website may contain links to third-party websites or services (e.g., social media platforms, payment processors like PayPal). These links are provided for your convenience only, and we do not endorse or control the content, privacy policies, or practices of third-party sites. You access third-party sites at your own risk, and we shall not be liable for any loss or damage arising from your use of third-party sites. We encourage you to review the terms of use and privacy policies of any third-party sites you visit.

8. Limitation of Liability

8.1 Disclaimer of Warranties: The Website and all content, features, and services offered on or through the Website are provided “as is” and “as available” without any warranties of any kind, either express or implied (e.g., warranties of merchantability, fitness for a particular purpose, non-infringement). We do not warrant that the Website will be secure, error-free, or free of malware.

8.2 Limitation of Liability: To the maximum extent permitted by law, Thenorthfane shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of access, loss of data, or loss of profits) arising out of or related to your use of or inability to use the Website, even if we have been advised of the possibility of such damages.

8.3 Exceptions: Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded by applicable law.

9. Modifications to These Terms

We reserve the right to modify these Terms at any time by posting the updated version on the Website and revising the “Last Updated” date at the bottom of this document. Your continued access to or use of the Website after the updated Terms are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically to stay informed of any changes.

10. Governing Law & Dispute Resolution

Any dispute arising out of or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation with our customer service team (via [email protected]). 

11. Contact Us

If you have any questions, concerns, or disputes regarding these Terms of Use, please contact our customer service team at:

Email: [email protected]

We will respond to your inquiry within 24 business hours and work to resolve any issues promptly.

Last Updated: November 3, 2025